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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katie Finne

October 20, 2025

5  out of  5
rating by Katie Finne
"My husband was in a motor vehicle accident and State Farm has been top notch to work with. The staff at our local office, especially Ashley and Scot, have gone above and beyond to ensure a stressful time would be not only handled professionally but with empathy. They were responsive and provided clear and consise information and details for us. They would follow up to ensure all was moving along with our claim and to check in on my husband's condition. We are thankful beyond words and cannot recommend State Farm and Scot's agency enough. Every interaction we have had with our local State Farm office, Claims, Personal Injury, etc. have been outstanding. Thank you for all you have done to make a stressful and difficult life situation easier to navigate."
We responded:
"Thanks for the review, Katie! We appreciate your kind words and are so grateful that everyone was ok! We value your business and are always here to help! - Scot"
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Guy Paradise

October 13, 2025

5  out of  5
rating by Guy Paradise
"Eric was great to work with and super responsive. He listened to what we needed and saved us money!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Melissa S

October 13, 2025

5  out of  5
rating by Melissa S
"A great insurance agency with helpful, attentive staff who promptly respond to questions or issues. Highly recommend this agency for all your insurance needs!"
We responded:
"We appreciate your review, Melissa! We are glad to know you continue to have a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lori halverson-wente

October 3, 2025

5  out of  5
rating by Lori halverson-wente
"We have been insured with State Farm in Kasson, MN for 27 years, and working with Ashley, Melissa, and the entire team has been fantastic. They’ve helped us save money, made sure our home, cabin, and vehicles are all properly covered. Small town attention matters! They are friendly and pleasant to work with. We really appreciate how organized they are; when we ask for an update, everything is ready for us when we come in. Most recently, I had four different tasks that needed attention, and Ashley had everything prepared ahead of time. She simplified the process and even made the calls I didn’t want to. Thank you for your outstanding service! Lori and Mark HW, Dodge Center, MN"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mike Rineck

October 2, 2025

5  out of  5
rating by Mike Rineck
"Excellent service from start to finish while switching to State Farm. I am very optimistic the great customer service will continue into the future."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Josh Kampe

September 30, 2025

5  out of  5
rating by Josh Kampe
"Overall great experience, and a great family to work with. They are quick to help and answer any questions you might have. Highly recommend!"
We responded:
"Thank you for reviewing our office, Josh! It has been a pleasure getting to know you and helping you with your insurance needs. If you need anything in the future, we would love to help!"
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D Soko

September 19, 2025

5  out of  5
rating by D Soko
"Scot does a great job of explaining how insurance works and his is extremely helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Stacy Johansen

September 19, 2025

5  out of  5
rating by Stacy Johansen
"Eric was excellent to work with, he paid close attention to the details of what we needed in switching all of our cars and home insurance over. He provided great quotes in advance and checked in with throughout the process. I would highly recommend this State Farm agent for anyone looking for a change in coverage. Thanks Eric"
We responded:
"Thank you for taking the time to share your thoughts, Stacy! We’re glad to know we were able to meet your expectations. If you ever have any questions or need assistance, we’re here to help!"
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Andrew Rineck

September 18, 2025

5  out of  5
rating by Andrew Rineck
"Eric was a pleasure to work with. Well educated on all topics and very responsive. Best agent you could ask for."
We responded:
"Thanks for the review, Andrew! We are glad to hear you had a great experience with us and we appreciate your business! Let us know how we can help you in the future!"
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Carissa Frericks

September 16, 2025

5  out of  5
rating by Carissa Frericks
"Customer service is outstanding—always patient, knowledgeable, and quick to respond to my questions. On top of that, they were able to lower my premium while still making sure we had the right coverage for our needs."
We responded:
"Thanks for the great review, Carissa! We are so glad that we were able to help you with your insurance needs and we appreciate your business! If there is anything we can do to help, please let us know!"
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Connie

September 13, 2025

5  out of  5
rating by Connie
"Eric Gahr is on top of every detail that gave me the confidence to switch to State Farm saving hundreds compared to our previous insurance agency that we had for 8 years. He was so efficient quoting all our home, auto and recreational insurance specifications, so I could compare apples to apples coverage and costs. He followed through professionally without any pressure, which I appreciate very much! Thank you, Eric, for all your help and hard work! You are great at what you do!"
We responded:
"We appreciate your review, Connie! We are so glad to know you had a great experience with our State Farm office and with Eric. We think he is pretty awesome too! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Beth Davis

September 4, 2025

4  out of  5
rating by Beth Davis
"I had a great experience with Suess agency. They were informative and provided expertise on what I needed for farm insurance. They listened to my concerns. Glad I made the switch to their agency."
We responded:
"Thanks for the review, Beth! We appreciate your business and are always here to help! We always strive for 5 stars, so if there is anything we can do to improve, please let us know!"
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Adam Rineck

September 3, 2025

5  out of  5
rating by Adam Rineck
"Eric saved me a lot of money. Maybe equally as important, he made the transition and quoting fast and painless."
We responded:
"Thank you for reviewing our State Farm office! We are glad to know that you had a great experience with Eric and our office. We appreciate your business and look forward to continuing to support your insurance needs!"
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Dera Hanson

August 5, 2025

5  out of  5
rating by Dera Hanson
"They went out of their way to see that we had all the info needed."
We responded:
"Thanks for giving us a review, Dera! I am glad to hear that you were happy with your experience. If we can help in any way, please let us know!"
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Melissa Davidson

August 1, 2025

5  out of  5
rating by Melissa Davidson
"Everyone was proactive, helpful, and kind. Thank you for making a difficult situation manageable."
We responded:
"Thank you for the review, Melissa! We are grateful to be your "good neighbor"! If there is anything else we can do to help, please let us know!"
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Mike Wiltrout (4RINGFAN)

August 1, 2025

5  out of  5
rating by Mike Wiltrout (4RINGFAN)
"Eric Gahr did a great job with handling the adjustments that needed to be done for proper coverage of all of my assets. Thanks Eric!"
We responded:
"Thank you for reviewing our State Farm office, Mike! We’re thrilled to know you had a positive experience with us and grateful to have you as our customer. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs!"
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Ana Godinez

July 23, 2025

5  out of  5
rating by Ana Godinez
"My home payment went up from$ 752.00 almost $900.00 due to insurance increase. So I talked to Eric and he was great and gave me options on what we can do to reduce the cost. Thanks to Eric My home payment will be lowered since he got me a better rate then I had."
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Amber Fjerstad

July 23, 2025

5  out of  5
rating by Amber Fjerstad
"Eric was very helpful. He was quick to answer my questions and thorough in explaining discount opportunities and the differences in multiple insurance plans. I appreciated the efficiency."
We responded:
"Thank you for your 5-star review! I am glad we were able to help, and we are happy to be your good neighbor!"
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Linda Tooley

July 21, 2025

5  out of  5
rating by Linda Tooley
"After 62 years with one insurance agency I thought I was being taken for granted. I looked around for a new agent and drove to Kasson, MN. I met Cadyn Welch at Scot Suess State Farm agency and was totally impressed. She was so professional and ready to go the extra mile. Very knowledgeable and very good on one to one. She is a very excellent rep for all State Farm sales personnel."
We responded:
"We’re honored by your positive feedback and are thrilled to know you had a great experience working with Cadyn! We appreciate the opportunity to earn your business, and we look forward to continuing to provide you with great service! If there is anything else we can do for you, just let us know!"
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Marisa Alvarado

July 14, 2025

5  out of  5
rating by Marisa Alvarado
"Cadyn Welch was the agent who helped me here and she was amazing; prompt responses, answered all my questions, and helped me with each step of my insurance process. Would highly recommend working with her!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you had a great experience. If you ever have any questions or need assistance, we’re here to help!"
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Nell McHero Codilla

July 14, 2025

5  out of  5
rating by Nell McHero Codilla
"Everybody was fantastic! Eric was super accommodating! Heather was super nice, and Scot was the hotshot! They provided me a very reasonable priced insurances on my car, home and my life! I would fully recommend State Farm!"
We responded:
"Thank you for the review! It was a pleasure to meet you and an honor to help you with your insurance needs. Let us know if we can help you in the future - Welcome to Minnesota!"
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Riley Phenix

July 11, 2025

5  out of  5
rating by Riley Phenix
"Cadyn made the home owners insurance buying portion of the process quick and easy! We got the bulk done in one day, and received the best quote, by far, for our insurance premium!"
We responded:
"Thanks for the review, Riley! I am glad to hear that we are meeting your expectations. Congratulations on your new home!"
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Ashley Miller

July 9, 2025

5  out of  5
rating by Ashley Miller
"Eric was quick to respond and very help. He communicated every step of the process. Thank you!!"
We responded:
"Thank you for taking the time to share your thoughts, Ashley, and welcome to Minnesota! We are here to help, so give us a call whenever you need us!"
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John Guggenberger

July 9, 2025

5  out of  5
rating by John Guggenberger
"Working with specifically Eric but also the entire team has been great and highly responsive."
We responded:
"Thanks for the review, John! We are glad to hear we are meeting your expectations and grateful for your business. Let us know if we can help in any way!"
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austin torvinen

July 8, 2025

5  out of  5
rating by austin torvinen
"Eric Gahr is the best! He got me setup 100% remote, super fast and easy. I also saved nearly $2000 over my previous coverage! 10/10"
We responded:
"Thank you for taking the time to share your thoughts, Austin! We agree - Eric is awesome! If you ever have any questions or need assistance, we’re here to help!"